Due to the nature of the handmade, products can vary from those pictured. 
However, If you are in any way unsatisfied with your purchase please contact us. Any products that are faulty or defective will be refunded in full, including shipping. Sale items, pre-order and custom made listings are not refundable.

In the event of an item being purchased in the incorrect size we will happily exchange for the correct fit if it is in stock- at the expense of the customer. If this is not an option- a credit note will be issued to the customer. Only products deemed faulty will be issued with a refund.



As some products are made to order the shipping time for each item can vary. Please have a look at each product listing for a guide on how long it can take to ship your order to you. All products that are in stock will be sent within 1 - 3 business days. Of course if you would like you order sooner, please contact the studio at and we will do our best.

Once shipped, your order should take between 2 - 4 business days (for orders within Australia) or 3 - 10 business days (for international orders) to arrive. Please note that international shipping is sent via Australia Post standard airmail shipping and does not include a tracking number.



Campbell Charlotte respects your privacy and will not disclose any of your personal information.